“The irony of the ACA was to bring a more consumer-centric approach to healthcare,” Fowler said. The industry attempted to help smooth what had been a rocky transition in several ways, including the growth of private insurance exchanges. Though private exchanges didn’t solve core problems outright, Fowler said the technological advances that made them possible … Continue Reading
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shandonfowler
How Consumer-Driven Digital Enrollment Has Transformed Health Care Benefits
On Friday, January 20, the 45th President of the United States of America was sworn into office. That same day, he made the opening move in his campaign promise to repeal Obamacare. President Trump’s Executive Order on the Affordable Care Act (ACA) was largely symbolic, but it sent the intended message that he’s serious about ACA … Continue Reading
Employee Benefit News: Benefit pros predict Trump’s healthcare, retirement moves
Shan Fowler “Strategically, a Trump win may put Paul Ryan and House Republicans in the driver’s seat of healthcare reform. Trump, like Nixon, doesn’t seem overly interested in healthcare reform except as retribution against Obama and Democrats. That perspective, combined with a lack of many details around his health policy, might leave a vacuum of … Continue Reading
How employers want benefit offerings to evolve after the election
This article was originally published on Employee Benefit Adviser. As a student of political science, the 2016 election has been like being a meteorologist tracking a hurricane. There has been no shortage of debates, controversies, tests of democracy and Constitutional crises that are both exciting and exhausting. As a citizen, it’s mostly just been exhausting. … Continue Reading
New York Times: Is High-Deductible Health Insurance Worth the Risk?
And there is widespread evidence that people have trouble understanding the subtleties of any plan. Many people liken the process of open enrollment and picking a plan to the pleasures of a root canal, said Shan Fowler, an executive at Benefitfocus. “The understanding of a P.P.O. versus high deductible is not good at all.” The … Continue Reading
Employee Benefit Adviser: How the future of technology is shaping the benefits industry
According to Shan Fowler, senior director of product strategy at Benefitfocus, automation is not replacing the human touch, but the convenience of technology and mobile accessibility is requiring businesses offer electronic services on top of the face-to-face interactions. “When I think anecdotally, I think about banks and how if I need cash I will go … Continue Reading
Data and Transparency Aid in Shift to Outcome-Based Health Care
I was recently asked to join a panel on the current state of private exchanges and how consumer-oriented enrollment experiences can drive greater engagement with benefits throughout the year. Represented were a policy expert, a benefits advocate for some of the nation’s leading employers, an actuary and a technology nerd (me). As typically happens when … Continue Reading
Employee Benefit Adviser: How cloud based systems are transforming the ‘traditional agency’ approach
A big advantage that employers and brokers alike cite when they move to cloud-based solutions is the data it provides, which in a cloud is in real-time. Data has transformed other industries by connecting data between scaling technology and measuring the scale of that technology, explains Benefitfocus’ Fowler. “Data itself is a piece of snow,” … Continue Reading
HR Dive: The 2016 benefits trends employers need to know
Shan Fowler, senior director of product strategy at Benefitfocus, noted three trends in particular with benefit technology. Consumer experience and support tools. On the consumer side, these tools are helping drive costs down by helping consumers understand and pick the plans that would fit them best. “There’s been a lot of focus on understanding the … Continue Reading
Employee Benefit News: 30 benefit pros to follow on Twitter
Shandon Fowler @ShandonFowler Director of Product Management for Benefitfocus. #ACA and #PrivateExchange expert. Author of The Groom’s Instruction Manual. Dork dad. Views are my own. Selected Tweet: Analytics is a means. For them to be successful, you must understand the end you wish to achieve. #HRTechConf Why Fowler uses social media: Tweeting, retweeting, replying and … Continue Reading