Five Benefits Administrator Priorities for Open Enrollment

  • September 21, 2018
  • Blog

This column originally appeared on HR Dive. Autumn is upon us. The air is cooler. The leaves are changing colors. Pumpkin versions of all of your favorite foods are in supermarkets. And for thousands of benefits administrators, it’s open enrollment season — the annual workplace ritual in which millions of employees select their 2018 health […]

The Case for ‘Private Exchange 2.0’

This article was originally published with co-author George Kalogeropoulos, CEO of HealthSherpa, on LinkedIn. You’ll be hard-pressed to find somebody with ties to employer-based benefits who doesn’t have a visceral reaction to the term “private exchange.” Sadly, this reaction was largely earned over almost a decade of huge expectations but sometimes under-delivered or ahead-of-their-time options […]

ATTN: Employees! Should you get (and use) telemedicine?

  • November 21, 2017
  • Blog

Confession: I fired my primary care provider a few years ago. She was really nice and seemed to be a great doctor. In fact, she had been named to multiple lists of the best doctors in the city. But I never got out of her office without spending 45 minutes or more in the waiting […]

HR Dive: Are employers dropping the ball on benefits communication?

Shandon Fowler, senior director of product strategy at Benefitfocus, a technology platform for employers and insurers, says he avoids using the term employee “education” when communicating benefits information. Employees don’t want to learn about benefits; they just want to be assured that they are getting the information they need, says Fowler. He adds that by using technology to […]